AI Agents

Smart assistants that figure it out.

AI agents don't need a script. Give them a goal, some tools, and watch them find creative solutions. Perfect when the path to success isn't always the same.

What are AI Agents?

Agents are like hiring a smart intern who can use your company's tools. You tell them what you want done, not how to do it. They figure out the "how" based on the situation.

Real example: A customer support agent that:

• Understands the customer's actual problem (not just keywords)
• Searches multiple knowledge bases dynamically
• Decides which tools to use based on context
• Crafts personalized responses
• Escalates complex issues with full context

No flowchart can capture that flexibility.

When Agents Excel

• Complex problem-solving where each case is unique
• Research tasks requiring exploration and synthesis
• Creative workflows that benefit from AI reasoning
• Adaptive processes that improve over time
• Situations where you can't predict every scenario

Our Agent Philosophy

We build agents that are smart enough to help but constrained enough to be safe:

• Clear boundaries on what agents can and cannot do
• Tool access limited to what's necessary
• Call for human oversight when critical decisions are needed
• Continuous monitoring of agent behavior
• Regular evaluation and improvement cycles

Agent Success Stories

Employee Absence Management: Built an SMS agent that processes employee out-of-office texts, intelligently gathering missing details and routing notifications to the right managers and systems. Handles everything from "sick today" to complex leave requests. HR overhead is reduced and employee team members account for the missing team member.

Proactive Development Assistant: Developed a Slack agent that monitors team discussions and automatically creates GitHub issues when it detects actionable items. Catches those "we should fix that" moments before they're forgotten. Never misses a bug report or feature request.

Automated Design Review: Created a UX review agent that checks every pull request against brand guidelines, accessibility standards, and design system compliance. Catches inconsistencies before they hit production. Design debt reduced to near zero.

The Agent Advantage

• Handles edge cases – Agents adapt to situations you didn't anticipate
• Improves with use – Learn from interactions and get smarter
• Natural interactions – Users describe problems naturally
• Creative solutions – Find approaches you hadn't considered
• Scale expertise – One agent can handle diverse scenarios

Agent Safeguards

We're not cowboys (though sometimes we pretend to be). Every agent we build includes:

• Guardrails to prevent unwanted behaviors
• Monitoring to track what agents are doing
• Fallbacks for when agents get stuck
• Human escalation for sensitive decisions
• Regular audits of agent actions and outcomes

Ready for Smarter Automation?

If you need AI that can think on its feet, adapt to new situations, and solve problems creatively, let's build your agent.

Build Your AI Agent →