Privacy Policy

This Privacy Policy explains how Echobind, LLC collects, uses, and shares information when you visit echobind.com, contact us, or book a meeting with our team.

This policy applies to the Echobind website. It does not automatically apply to software we build for clients or to separate Echobind products that provide their own privacy policies.

Information You Give Us

We may collect information you provide when you:

• Submit our contact form.
• Email or call us.
• Book a meeting.
• Ask about a job opportunity.
• Otherwise communicate with our team.

This information may include your name, email address, phone number, company, project budget, meeting details, and anything you choose to tell us about your project or inquiry.

Please Do Not Submit Sensitive Information

Our public website and contact form are not intended for medical records, protected health information, payment card numbers, passwords, or confidential client data.

If an engagement requires Echobind to receive sensitive information or protected health information, that information should be shared only through an approved process and under the appropriate written agreements.

Information Collected Automatically

When you use the website, we and our service providers may automatically collect:

• Your IP address.
• Browser and device information.
• Pages you visit and links you select.
• Referring pages and approximate location.
• Dates and times of visits.
• Information about how you interact with the website.
• Security and fraud-prevention signals.

We may use cookies and similar technologies to collect some of this information. If you visit through a personalized link, we may associate website activity with an existing contact record.

How We Use Information

We use information to:

• Respond to questions and project inquiries.
• Schedule meetings.
• Evaluate potential client and employment relationships.
• Operate, secure, and improve the website.
• Understand how visitors use the website.
• Prevent spam, fraud, and misuse.
• Maintain business records.
• Comply with legal obligations.
• Protect Echobind, our clients, and others.

We may also communicate with you about Echobind when you have requested information or when otherwise permitted by law. You can ask us to stop sending marketing messages at any time.

How We Share Information

We may share information with service providers that help us operate our business, such as providers for:

• Website hosting and infrastructure.
• Website analytics.
• Meeting scheduling.
• Email and communications.
• Spam and security protection.
• Professional, accounting, insurance, and legal services.

The website currently uses services including PostHog for analytics, SavvyCal for scheduling, and Cloudflare Turnstile for spam and bot protection.

We may also disclose information when required by law, to protect legal rights or safety, or as part of a merger, acquisition, financing, or sale of all or part of our business.

We do not sell personal information or share it for cross-context behavioral advertising.

Cookies and Analytics

Cookies and similar technologies help the website function, prevent misuse, and show us how visitors use the site.

Most browsers allow you to block or delete cookies. Blocking cookies may affect some website features. Third-party services may also provide their own privacy controls.

Data Retention

We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, maintaining business records, resolving disputes, and meeting legal obligations.

Your Choices and Rights

Depending on where you live, you may have the right to ask us to:

• Provide access to personal information we have about you.
• Correct inaccurate information.
• Delete your information.
• Provide a portable copy of your information.
• Restrict or object to certain uses.
• Withdraw consent where processing is based on consent.

To make a request, email hi@echobind.com. We may need to verify your identity before completing the request. We will not discriminate against you for exercising a privacy right.

Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information. However, no website, network, or storage system can be guaranteed to be completely secure.

Children's Privacy

This website is intended for business and professional audiences. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Visitors Outside the United States

Echobind is based in the United States. If you visit from another country, your information may be processed and stored in the United States, where privacy laws may differ from those in your location.

Changes to This Policy

We may update this policy as our website, service providers, or legal obligations change. The effective date at the top will show when it was last updated.

Contact Us

Questions or requests concerning this policy may be sent to:

Echobind, LLC
One Boston Place, Suite 2600
Boston, MA 02108
hi@echobind.com